- Barry Kirwan
Online Ordering Systems Are Not All Equal
Site
Optimized for mobile devices
Whether from a smartphone, PC or tablet, your customers will enjoy a pleasant browsing experience on your website.
Customisable themes
To quickly get started without having to fork out, adopt one of our predefined themes and simply customise the banner, content and colours.
Tailored design
For a more personalized approach, call on the services of our graphic designers and developers. We offer a number of plans, from simply customising the colours to creating a bespoke site in line with your specifications.

Orders
Open 24/7
Your site can take pre-orders, even before your restaurant opens for business. Your customers can place orders hours or even days in advance.
POS integration
LivePepper integrates with existing POS solutions. If your solution is compatible, you will receive orders directly in it.
Standalone solution
LivePepper can be used as a standalone solution thanks to software that allows you to receive orders in just a few seconds in your restaurant.
Online payment
Accept online payments, whatever bank you use. Alternatively, if you use PayPal, you can be up and running without even having to notify your bank.
Delivery areas
Choose the sectors to which you can deliver. Set the minimum order amount for each area.
Free delivery
Increase the average basket by offering free delivery over a minimum order amount. Or offer free delivery for orders placed before a certain time.
Annual vacation
Schedule your leave or absences: your customers will be informed in advance and will thus benefit from a fully reliable service.
In case of an emergency…
You can deactivate the online ordering facility in just a click in the event of any unforeseeable event. Your customers will still have access to your site where they can stay informed.

Products
Manage your menu
Create and update your menu whenever you like using our intuitive interface. Any changes you make will appear immediately on your site.
Portions and ingredients
Let your customers create their own dishes. You can sell different portions/sizes of each and every product, with extras or options. Ingredients can be removed.
Bundles
Tempt your customers by offering bundles that include a drink or dessert. The price of a bundle is calculated automatically in line with the items selected.
Pictures
Add mouth-watering pictures of your products to whet your customers' appetites.
Availability
If a product is no longer available, remove it from your site in just a click until it is resupplied.
Organize your products
Organize your products by category for easy, intuitive browsing. A system of tags can be used to highlight certain products: new items, gluten-free products, special offers, and so on.
Marketing
Loyalty programme
Your customers can cumulate points which they can subsequently use to benefit from reductions or free items. Your site manages your loyalty programme automatically; customers can thus consult the number of points acquired at all times.
Promotions
Your site benefits from a highly flexible system for managing promotions: percentage discounts, fixed-sum discounts, free items, etc.
Coupons
Attract new customers by publishing coupon codes on your Facebook page or in your media campaigns.
Google Adwords
The Adwords service distributes your advertising campaigns in your catchment area. Sales made are fed back to Adwords to analyse the return on investment.
Facebook Ads
Gauge the yield of your Facebook advertising by feeding back visits and orders to Facebook.
Search Engine Optimization
Your site is optimized so that it figures prominently among the first results on search engines. Better visibility generates more visits, which means more orders for your restaurant.
Upselling
At the end of an order, your site prompts the visitor to add extra products based on an analysis of their basket.
Personalized e-mail
Order confirmation e-mails can be personalized: invite your customers to take a quick satisfaction survey, recommend your restaurant or win a free coupon.
Statistics
Dashboard
Track your online sales or the results of your marketing campaigns in real time.
Data export
Export your customer and order base in standard formats for analysis using Excel or your marketing software.
Optico
Optico provides improved call tracking of your communication campaigns by determining the source of phone calls. Optico works on the basis of a pool of phone numbers.
Google Analytics
Use Google Analytics to obtain a detailed analysis of your visitors' behaviour: average basket, source of visits, efficiency of advertising campaigns, etc.

Multi-site
Centralized system
A single ordering site for all your sales outlets, with centralized management of content, products and marketing.
A single customer file
Your customers can retain their loyalty points and purchase history when they order at a different restaurant.
Back office manager
Your managers benefit from access to a limited back office to consult orders and adjust their outlet's settings.
National or local promotions
You can choose to make promotional offers immediately available across your network. Alternatively, you can launch an offer specific to a given sales outlet.
Prices and availability
Different outlets can apply different prices, and mark certain products or extras as unavailable.
Tailored development
Our graphic designers and developers can help you set up features specific to your brand.

Hosting
Domain name
All our plans include the booking of your domain name. Obviously, you can use your existing domain name if you already have one.
HTTPS/SSL certificate
Secure your site using an HTTPS address. We will take care of booking and renewing your SSL certificate.
Data backup
Your site and your customer data are secure: all your data is backed up twice a day on a remote data centre.
99.98% availability
Our servers are constantly monitored. If necessary, we will act quickly so that your site is always online.